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Frequently Asked Questions About the New Format for the Universal Crossword on AARPmagazine.org
May 2004
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We recently unveiled a new format for the popular Universal Crossword—a switch
made necessary by changes in the underlying technologies. The new format offers
several enhancements that we're very excited about:
- the ability to save your puzzle-in-progress to be finished later
- more print options—print the unsolved puzzle grid, print your
partially solved puzzle, or print the puzzle solution
- larger, easier-to-read clues
- the option to display the puzzle in full-screen mode
- and much more
If you have any difficulties loading, navigating, or managing the new
Universal Crossword, please review the list of frequently asked questions and
answers below.
What If Your Question Isn't Answered Here?
Fundamental questions about
all of AARPmagazine.org's free, interactive games are addressed in a
separate FAQ. If that still doesn't help, contact uClick (the company that
builds and supports our online games) directly at support@upuzzles.com for the fastest, most
direct response.
We are happy to help as well—send us an email at wsosupport@aarp.org.
I can't see the puzzle. What do I need to do?
Make sure that you have the latest version of Flash installed on your
computer. You can download the Flash player for
free from Macromedia's site, which will automatically identify the
correct version for your operating system and browser. We recommend restarting
your computer after installing Flash.
How do I print the puzzle?
Wait until the puzzle page has fully loaded. Then, click on the Print menu
above the clues, and select one of three options—print the blank puzzle,
print the puzzle with your entries, or print the puzzle solution.
The puzzle play is very slow. How do I speed it up?
Make sure that you have the latest version of Flash installed on your
computer. You can download the Flash player for
free from Macromedia's site, which will automatically identify the
correct version for your operating system and browser. We recommend restarting
your computer after installing Flash.
How do I save a puzzle in progress?
Click on the Options menu above the clues, and select Save Puzzle. When you
return to the Universal Crossword, the name that was assigned to your saved
puzzle will appear below the name of the current puzzle for you to select.
How do I get clues to appear above the blanks in the puzzle grid?
To turn on the "bubble clues," click on the Options menu, and
select Show Bubbles. Clues then will appear above words that you are working
on.
How can I get the answers for today's puzzle?
Use the Solve menu above the clues to solve an individual letter or word or
the entire puzzle. This option is only available in Regular mode.
How do I switch between Regular and Master modes?
Use the Options menu above the clues, and select Skill Level to make the
switch.
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